START HERE1 min 38 sec
How to place your order
Real website screens show service selection, your brief, cart, account setup, checkout and what comes next.
English narration · Captions availableOpen video
THE H2MS CUSTOMER GUIDEYour next collection.
Your next collection.
One clear process.
From your first idea to delivery at your doorstep. Learn what to prepare, how to order online, and where to follow every update.
Design studio + garment factory · Faisalabad, Pakistan · Serving brands worldwide
WATCH & FOLLOW ALONG
See how it works.
Start with the ordering tutorial, or watch the complete introduction to H2MS and your client portal.
THE COMPLETE GUIDE2 min 59 sec
From your idea to your client portal
Explore our services and portfolio, learn how to order, then see the project tracking, files, revisions, payments and shipping journey.
English narration · Captions availableOpen video
The videos use example projects. Real customer details are blurred; the app notification view is an illustrative preview. Your order stages and documents depend on the service you choose.
01 / CHOOSE YOUR STARTING POINT
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Three services. Your choice.
You can start with design work, a physical sample, or manufacturing. You do not have to order every service together.
Design only
For a new idea, collection, graphic, logo or tech pack.
- Browse fashion or graphics services and choose a category.
- Select your services and quantities.
- Add your brand name, brief, colours, sizes and reference files.
Manufacturing only
For turning your tech pack, design or sample into garments.
- Prepare product, fabric, composition, GSM and finish details.
- Add quantities, size ratios and your production requirements.
- Use the per-piece price agreed with our studio. Bulk manufacturing starts from 30 pieces per style.
Order a sample
For checking a physical garment before your bulk order.
- Choose one or more sample garment types.
- Select the available simple or premium finish.
- Set your quantities and review the prices, weights and delivery charge shown.
Not sure about materials, pricing or the right service?Speak with the studio before completing a manufacturing brief.Ask H2MS Studio
02 / PLACE YOUR ORDER
Here’s what to do.
Keep this checklist beside the website while you place your first order.
- 01
Open Order Now
Go to Order Now and choose Design only, Manufacturing only or Order a sample. The form changes to match your service.
- 02
Add the details that matter
Select services or garments and quantities. For design work, explain your style, theme, colours and intended sizes. For manufacturing, include your materials, finish, size breakdown and agreed price.
Reference uploads can include PNG, JPG, PDF, AI and PSD files. Use clear file names and explain any important details in your notes.
- 03
Review your summary and cart
Check every item, quantity, total and any delivery or express charges shown. Select Add selected items to cart, then Proceed to checkout.
- 04
Sign in or create your H2MS account
Existing clients can sign in. New clients can choose the signup option and follow the account form and email-verification prompts. Keep access to the email you use for your order.
- 05
Complete contact, billing and payment details
Enter your email, phone or WhatsApp number, name, company and address. Check your country and address carefully for physical deliveries. Choose Payoneer, Xoom, Western Union or direct bank transfer, then follow the displayed payment instructions.
With Payoneer, a payment request for the order total is sent to your email after you place the order.
- 06
Check once more, then place your order
Review your order and total, read the terms and conditions, and accept them when you are ready. Select Place order and keep the confirmation and order details for reference.
- 07
Follow your project in the client portal
Open the portal using the same email you used for checkout and follow its sign-in prompts. Review updates and files, share feedback and keep your conversations connected to the order.
03 / STAY CONNECTEDYour collection.
Your collection.
Your updates.
Your client portal gives you one place to follow your project and stay in contact with the team.
Open client portalProgress & approvals
Follow the stages relevant to your order and review sample updates as the studio adds them.
Files & revisions
Review shared tech packs and photos, request changes and keep feedback attached to the project.
Communication & payments
Talk with the studio, review payment details and share payment proof through the available order tools.
Quality checks & shipping
For physical orders, follow production and shipping updates and review tracking details and documents when added.
A few useful answers.
Can I order design without manufacturing?
Yes. Choose Design only on the Order Now page. You can select the design services your project needs.
What should I prepare for manufacturing?
A tech pack, clear design references or sample details, plus your fabric, colours, finish, quantities and sizes. Agree the per-piece price with the studio before entering it in the form.
Can I check a sample before bulk?
Yes. Use Order a sample, or discuss the sample and bulk options with the studio. Sample approval helps confirm your fit, fabric and finish before production.
How do I find my order updates?
Use the customer portal linked in the site menu or on this page. Sign in with the email used for your order and open your project.
Will every order have the same timeline?
No. Design-only work, samples and bulk production follow different stages. Review the estimated delivery information shown for your selection and confirm any specific deadline with the studio.
What if I need help ordering?
Contact H2MS Studio on WhatsApp or email sales@h2msstudio.com. Tell us your garment type and the service you need.
Let’s create your next collection.
Start with your idea. We’ll help you take the next step.